FAQ

Our Services

Do I still get charged if Ultimark Solutions cannot fix my PC or laptop?

Does Ultimark Solutions cater for SME’s (Small-to-Medium Enterprises)? We would like to hire your services once a month to maintain our network for us and carry out some general PC and printer cleaning and maintenance.

What are your call-out charges?

What are your in-house charges?

What’s the quickest way to get my system repaired with Ultimark Solutions?

Where are your offices situated?

Why should I choose Ultimark Solutions to repair my system?

I don’t live in Limassol. Do you have engineers in my town that could be called out to me?

I have a password-protected file on a PC at work but seem to have forgotten my password. Is there any way Ultimark Solutions can retrieve it for me?

My PC is in need of some repair work but I don’t want to move my PC or disconnect any of the cabling. Can Ultimark Solutions come out to me?

My system died on me but I desperately need to retrieve some important documents I created. Can Ultimark Solutions retrieve them for me?

Our company server and one of our PCs are experiencing problems. My boss doesn’t allow any equipment to leave the office. Can an engineer be called in to our office?

The office I work for needs some additional network cabling installed and we need to have our servers maintained and updated on a regular basis. Do you carry out such work?

We need a Russian-speaking engineer to be called-out to our office to assist our Russian staff. Can Ultimark Solutions help me?